Terms of service

Terms of Service

Last Updated: September 8, 2026

Welcome to James Rose Co. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.

Products & Handmade Jewelry

James Rose Co. offers handmade and curated jewelry and accessories. Because many of our pieces are handmade and may contain natural stones, pearls, shells, crystals, and other materials, slight variations in color, shape, size, texture, and pattern may occur.

These natural and handmade variations make each piece unique and are not considered defects.

We make every effort to display product colors and details as accurately as possible; however, colors may appear slightly different depending on your device or screen settings.

Orders & Payment

By placing an order, you agree to provide current, complete, and accurate billing, shipping, and contact information.

All prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges will be calculated during checkout.

James Rose Co. reserves the right to refuse or cancel an order due to pricing errors, suspected fraud, product availability, or other reasonable circumstances. If payment has already been collected for an order that we cancel, the appropriate refund will be issued.

Shipping

Customers are responsible for providing an accurate and complete shipping address at checkout.

Shipping and delivery estimates are not guaranteed and may be affected by carrier delays or circumstances outside of our control.

Please refer to our Shipping Policy for additional information regarding processing, shipping, and delivery.

Returns & Refunds

Returns and refunds are handled according to the James Rose Co. Return & Refund Policy. Certain products, including custom or personalized items and other designated final-sale items, may not be eligible for return.

Please review our Return & Refund Policy before purchasing.

Jewelry Care & Use

Jewelry should be handled and worn with appropriate care. Exposure to water, perfumes, lotions, chemicals, excessive moisture, or improper storage may affect the appearance or longevity of certain materials.

Customers are responsible for following any care instructions provided with their jewelry.

James Rose Co. is not responsible for normal wear and tear or damage resulting from misuse, improper care, accidents, or alterations made after purchase.

Safety

Our jewelry and packaging may contain small parts and are not intended for young children. Jewelry should not be placed in the mouth or used as a toy. Please keep jewelry and small components away from children and pets when appropriate.

Customers are responsible for determining whether a product is appropriate for their individual use, including consideration of personal sensitivities or allergies.

Website Information

We make reasonable efforts to ensure that product descriptions, pricing, photographs, and other information on our website are accurate. However, occasional errors may occur.

We reserve the right to correct errors, update information, change prices, or modify product availability when necessary.

Intellectual Property

Unless otherwise stated, the James Rose Co. name, logo, product photographs, designs, graphics, written content, and other original website materials are owned by James Rose Co. and may not be copied, reproduced, distributed, or used for commercial purposes without permission.

Prohibited Use

You may not use this website for unlawful or fraudulent purposes, attempt to interfere with the operation or security of the website, or use James Rose Co. content in a way that violates applicable laws or our intellectual property rights.

Limitation of Liability

To the fullest extent permitted by applicable law, James Rose Co. will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.

Changes to These Terms

James Rose Co. may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.